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FAQ

Frequently Asked Questions

Here are some frequently asked questions about our company.

Yes, absolutely. We operate under the business name Inversiones Chill S.R.L. and are fully integrated into the SUNAT system. We issue valid and legally compliant electronic invoices for all our consulting services, software implementations, and licensing in Peru, ensuring complete fiscal transparency for your corporate accounting.

Yes. Our physical headquarters is located in Lince, Lima, but our entire service infrastructure, cloud deployment, and consulting services are designed to operate remotely and centrally across Peru and Venezuela. We serve companies in multiple regions while ensuring the same stability and response speed.

Our solutions are highly scalable, but they are optimized for the ecosystem:

  • ERP Systems (Odoo): Ideal for small, medium, and large businesses looking to automate inventory, CRM, and finance (from manufacturing to retail).​
  • Google Workspace: Strategically designed and implemented for organizations requiring a minimum of 70 enterprise licenses or more.
  • Cybersecurity (Fortinet): Available for business infrastructures with 10 or more users or endpoints.

Yes. As specialists in Unified Communications and Cloud Integration, one of our core focuses is eliminating "information silos." We can set up workflows so that your office applications, Gmail, and Zoom meetings connect with Odoo’s native modules, allowing your team to reclaim their time and work without operational friction.

Using the Fortinet ecosystem (specifically FortiGate and FortiClient), we set up encrypted VPNs (Virtual Private Networks) and secure every endpoint (laptops, company cell phones). This means that whether your employee is in the office, at home, or traveling, all data traffic is protected against malware and ransomware in real time using artificial intelligence.

We don’t implement technology just because it’s trendy—we do it for efficiency. Built-in AI lets you automate the drafting of complex business emails, summarize lengthy Zoom meetings into written minutes in seconds, and automatically structure in-depth financial analyses in spreadsheets. This reduces your team’s repetitive manual tasks by up to 30%.

The time required varies depending on the complexity of the business and the modules needed (Inventory, SUNAT, CRM, etc.). However, our structured 4-step process (Pre-Sales Consulting, Architecture, Technical Deployment, and Ongoing Support) allows us to perform secure migrations and implementations, minimizing any disruption to your daily operations.

We don’t just set up the software; we become your technology partner. Our support includes monitoring your cybersecurity infrastructure, technical maintenance of cloud environments, system updates, and rapid response channels (such as our Active Corporate Chat) to resolve any technical issues immediately.